Jan
01

Hong Kong Delivery General Terms

Customers purchase goods per order at or over designated amount, local delivery will be provided with limited delivery fee. If the delivery fee exceeds the upper limit, that extra amount over the limit should be borne by customers. For details, please refer to below terms & conditions. (Local Delivery: within HKSAR.)

 

Purchase amount for local delivery and corresponding delivery fee limit:
HK$8,000 HK$11,999, (Delivery Fee Limit: HKD 400)
HK$12,000 or above, (Delivery Fee Limit: HKD 600)

 

Limited delivery fee is given for only single delivery address per order.

 

WPM reserves the right to reject delivery to any customer at its absolute discretion. 

 

All products purchased at WPM website or WPM showroom in Hong Kong cannot be returned or exchanged. Exceptions for exchange will be allowed for defective products only. 

If WPM determines that the product is defective and you are eligible to exchange your product, please contact us and send back your product with the original receipt along with the original packaging within 7 days of the date you receive the product.